Quality Policy

Quality

Much has changed since 1946, but some things remain the same.  The values of M&I Electric to produce quality products and provide quality service are what set us apart from our competition.  We listen to our customers and collaborate to deliver quality solutions for every customer.  While some companies speak about the importance of quality, we stake our reputation on delivering value-added products and services to meet our commitments.

Customer Service

Delighting customers is our aim on every project from interactions with our sales, project management, production build, commissioning and lifelong support.  By establishing open lines of communication over the duration of the project, we are able to strengthen relationships and exceed expectations and meet the needs of our customers. 

Employee’s Pledge

With over 60 years of experience in providing custom solutions to meet the needs of our customers. Our employees pledge to monitor their performance and improve the products and services provided to our customers. Our extended range of high quality product offerings is unmatched in the industries we serve. These products have earned us a worldwide reputation for proven reliability across a diverse array of demanding industrial and marine applications.  

We are proud of our quality, and follow the guidelines of ISO 9001:2008 thus underlying our continuing commitment to quality and the highest levels of customer satisfaction.